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Contact [email protected] with your inquiries.
Can I ride a bicycle without a nose?
Absolutely Yes! The revolutionary noseless bumpless design of the the VSEAT® is liberating and comfortable and allows you to enjoy cycling even more.
Prolonged use of a saddle with any obstruction or compression in the groin area, such as a saddle with a nose, nose with an opening, or a nose with a bump, can cause tremendous damage, sometimes permanent, to the soft tissue of the groin by compressing vital nerves and arteries restricting blood flow.
One of the top features of the VSEAT® is that it is designed to keep the groin area open and free. The VSEAT® supports the riders “sit bones” allowing for a pain-free experience.
How hard is it to balance without a nose on the bike seat?
It is EASY. Typically, it takes the cyclist two to three 20-minute rides to adjust to the VSEAT®. It is designed for the rider to put their weight on their “sit bones.” This naturally makes the rider sit, rather than straddle, with better posture, which engages more muscular stability and balance.
Also, the VSEAT®’s slip resistant material will provide you with reassurance until you have adjusted and gotten used to the design.
Does the VSEAT® work on all bikes?
Yes. You can install the VSEAT® on any bicycle, either indoor or outdoor, as long as the bicycle seat post attaches to standard bicycle seat rails.
How do I install and/or adjust the VSEAT®?
The VSEAT® is easy to install. Using your bicycle manufacturer’s guide, install the VSEAT® parallel to the ground and level with or below the handle bars. In individual cases, you may also need to adjust the height of the handle bars up. Once you have tried the VSEAT® in the recommended installation you may wish to slightly change the angle of the seat, forward or backward, to accommodate your preferred riding style. Ensure that the VSEAT® is stable and tightly set before you sit on it or take a ride.
For your convenience we have provided installation videos for you at: https://thevseat.com/suggested-instructions/.
Is there a weight capacity on the VSEAT®?
We do not recommend anyone over 250lbs using the VSEAT®.
Does the VSEAT® fit everyone’s sit bones?
The VSEAT® fits almost all adult sit bones. The circles are the two areas on the VSEAT® where the sit bones engage. Each circle is 50.8 mm in diameter. The distance between the two circles is 76.2 mm. The distance from the outer edge of one circle to the outer edge of the second circle is 177.8 mm.
What are the dimensions of the VSEAT®?
The VSEAT® is 228.6 mm wide and 140.0 mm long (pad) and 63.5 mm tall (bottom of the rails to top of the pad). The rails are 44.0 mm wide and 63.5 mm long.
How much does the VSEAT® weigh?
The VSEAT® weighs 0.838 pounds, 13.4 ounces, and 382 grams.
When will I get my VSEAT®?
Your VSEAT® order is processed immediately. Although processing and shipping times may vary, we will try to get your Product(s) to you within 1-2 weeks for all items marked “In Stock.” If an item becomes unavailable, within 48 hours of your electronic order, you will receive an email with your expected shipment date. You will receive an email with anticipated shipment date and information for all items purchased that are marked “Pre-Orders” and “Custom.”
How does shipping work in the US and internationally?
All shipments in the United States will include U.S. tracking information. A tracking link will be sent to you via email after your order has been processed and the item has shipped. Throughout the United States, your package is shipped via Fedex. Fedex shipping rates are based on zip code. Fedex only delivers to residential or business addresses and not to PO boxes.
Although processing and shipping times may vary, we will try to get your Product(s) to you within 1-2 business weeks for all items marked “In Stock.” With Fedex 2 day shipping your packages are customarily delivered within two business days (where available). These services are dependent on the delivery destination. Fedex does not guarantee two day or Saturday delivery.
If an item becomes unavailable, within 48 hours of your electronic order, you will receive an email with your expected shipment date. You will receive an email with anticipated shipment date and information for all items purchased that are marked “Pre-Orders” and “Custom.”
International Shipping. Extra time, charges and/or fees apply for international shipping. Duties, tariffs, and/or customs fees are not included. Please check with your local government or customs office regarding those charges.
What is the return and exchange policy?
Return Policy: Items purchased directly from theVSEAT.com qualify for return. Proof of purchase is required.
For U.S. Domestic Purchases: Returns will be accepted within 45 days of purchase. The item(s) must be returned in the original packaging using our prepaid return label. Shipments must be returned to a FedEx location with a signature receipt for refunds to be issued. For the US, a refund, minus $25.00 for the processing and restocking fees, will be issued to the original card used in the transaction within 30 days from receipt of your returned merchandise. Contact us at [email protected] for your free shipping label and to start your return.
Merchandise that is returned after 45 days from purchase is eligible for store credit only.
For International Purchases: The U.S domestic return policy does not apply to international purchases. We do not offer returns on international purchases.
Please contact us at [email protected].