Shipping & Return Policy

Last updated January 27, 2021

SHIPPING POLICY. Your Product orders are processed immediately. All shipments in the United States will include U.S. tracking information. A tracking link will be sent to you via email after your order has been processed and item has shipped. Your package is shipped for a flat rate and via Fedex throughout the U.S. Fedex only delivers to residential or business addresses. We regret that we can’t ship to a PO Box.

Although processing and shipping times may be delayed due to COVID, we will try to get your Product(s) to you within 1-2 weeks for all items marked “In Stock.” If an item marked “Limited” becomes unavailable, within 48 hours of your electronic order, you will receive an email with your expected shipment date. You will receive an email with anticipated shipment date and information for all items purchased that are marked “Pre-Orders” and “Custom.”

International Shipping. Extra charges and/or fees apply for international shipping. Duties, tariffs, and/or customs fees are not included. Please check with your local government or customs office regarding those charges.

Export Control. You agree to obey and comply with any and all applicable United States laws, rules, and regulations governing the export of goods.

CHANGE, CANCELLATION, AND RETURN POLICIES

Change or Cancellation Policy. Orders are processed immediately once submitted and can’t be changed or cancelled. For your convenience we have an easy return process.

Return Policy. Items purchased directly from theVSEAT.com qualify for return. Proof of purchase is required.

Returns will be accepted within 30 days of purchase. The item(s) must be new, unused, and in the complete original packaging. Return shipping is free. A refund will be issued to the original card used in the transaction within 30 days from receipt of your returned merchandise. Original shipping will not be refunded. Contact us at atyourservice@thevseat.com for your free shipping label and to start your return.

Items that are new but in opened packaging qualify for store credit only.