VSEAT® FAQs

Absolutely Yes! The VSEAT®’s revolutionary nose-less and bump-less design is liberating and comfortable and allows you to enjoy cycling even more. Prolonged use of a saddle with any obstruction or compression in the groin area, such as a saddle with a nose, nose with an opening, or a nose with a bump, can cause tremendous damage, sometimes permanent, to the soft tissue of the groin by compressing vital nerves and restricting blood flow. One of the top features of the VSEAT® is that it is designed to keep the groin area open and free. The VSEAT® supports the riders “sit bones” allowing for a pain-free experience.
It is EASY. The VSEAT® is designed for the rider to put their weight on their “sit bones.” This naturally makes the rider sit, rather than straddle, with better posture, which engages more muscular stability and balance. Also, the VSEAT®’s slip resistant material will provide you with reassurance until you have adjusted and gotten used to the design.
Yes. You can install the VSEAT® on any bicycle, either indoor or outdoor, as long as the bicycle seat post attaches to standard bicycle seat rails.
The VSEAT® is easy to install. Using your bicycle manufacturer’s guide, install the VSEAT® parallel to the ground and level with or below the handle bars. In individual cases, you may also need to adjust the height of the handle bars up. Once you have tried the VSEAT® in the recommended installation you may wish to change the angle of the seat, forward or backward, to accommodate your preferred riding style. Ensure that the VSEAT® is stable and tightly set before you sit on it or take a ride. For your convenience we have provided installation videos for you at: https://theVSEAT.com/suggested-instructions/.
We do not recommend anyone over 300lbs using the VSEAT®.
Your VSEAT® order is processed immediately. Although processing and shipping times may be delayed due to COVID, we will try to get your Product(s) to you within 1-2 weeks for all items marked “In Stock.” If an item marked “Limited” becomes unavailable, within 48 hours of your electronic order, you will receive an email with your expected shipment date. You will receive an email with an anticipated shipment date and information for all items purchased that are marked “Pre-Orders” and “Custom.”
All shipments in the United States will include U.S. tracking information. A tracking link will be sent to you via email after your order has been processed and item has shipped. Your package is shipped for a $15.00 flat rate and via Fedex throughout the U.S. Fedex only delivers to residential or business addresses. We regret that we can’t ship to a PO Box. International Shipping. Extra charges and/or fees apply for international shipping. Duties, tariffs, and/or customs fees are not included. Please check with your local government or customs office regarding those charges. You agree to obey and comply with any and all applicable United States laws, rules, and regulations governing the export of goods.
Return Policy: Items purchased directly from theVSEAT.com qualify for return. Proof of purchase is required. For U.S. Domestic Purchases: Returns will be accepted within 30 days of purchase. The item(s) must be returned in the original packaging using our prepaid return label. There will be a $10.00 restocking fee. Original shipping will not be refunded. A refund, minus $25.00 for the shipping and restocking fees, will be issued to the original card used in the transaction within 30 days from receipt of your returned merchandise. Contact us at atyourservice@theVSEAT.com for your free shipping label and to start your return. Merchandise that is returned after 30 days from purchase is eligible for store credit only. For International Purchases: The U.S domestic return policy does not apply to international purchases. Please contact us at atyourservice@theVSEAT.com.