VSEAT® FAQs

Absolutely not! Sitting on the bike seat nose can cause tremendous damage to the soft tissue of the groin by compressing vital nerves and restricting blood flow. One of the top features of the VSEAT® is that it is designed to keep this area open and free. Instead, it supports only the riders “sit bones” allowing for a much more pain-free experience.
No, it’s even easier. The VSEAT® is designed for the rider to put their weight on their “sit bones”. This naturally makes the rider sit with better posture, which engages more muscular stability and balance.
You can install the VSEAT® on any bicycle, either indoor or outdoor, as long as the bicycle seat post attaches to standard bicycle seat rails.
We do not recommend anyone over 300lbs using the VSEAT®.
Items purchased directly from theVSEAT.com qualify for our warranty. Proof of purchase is required. Returns of your qualified purchase will be accepted within 30 days of purchase. The item(s) must be new, unused, and in the complete original packaging. Return shipping is free. A refund will be issued to the original card used in the transaction within 30 days from receipt of your returned merchandise. Original shipping will not be refunded. Contact us at atyourservice@thevseat.com for your free shipping label and to start your return. Items that are new but in opened packaging qualify for store credit only.
Your Product orders are processed immediately. Although processing and shipping times may be delayed due to COVID, we will try to get your Product(s) to you within 1-2 weeks for all items marked “In Stock.” If an item marked “Limited” becomes unavailable, within 48 hours of your electronic order, you will receive an email with your expected shipment date. You will receive an email with an anticipated shipment date and information for all items purchased that are marked “Pre-Orders” and “Custom.” How does shipping work in the US and internationally? All shipments in the United States will include U.S. tracking information. A tracking link will be sent to you via email after your order has been processed and item has shipped. Your package is shipped for a flat rate and via Fedex throughout the U.S. Fedex only delivers to residential or business addresses. We regret that we can’t ship to a PO Box. International Shipping. Extra charges and/or fees apply for international shipping. Duties, tariffs, and/or customs fees are not included. Please check with your local government or customs office regarding those charges. You agree to obey and comply with any and all applicable United States laws, rules, and regulations governing the export of goods.
Items purchased directly from theVSEAT.com qualify for return. Proof of purchase is required. Returns will be accepted within 30 days of purchase. The item(s) must be new, unused, and in the complete original packaging. Return shipping is free. A refund will be issued to the original card used in the transaction within 30 days from receipt of your returned merchandise. Original shipping will not be refunded. Contact us at atyourservice@thevseat.com for your free shipping label and to start your return. Items that are new but in opened packaging qualify for store credit only.